Fujitsu, a global leader in information and communication technologies, in collaboration with Microsoft and under the leadership of the Digitalization Department through its public entity Madrid Digital, has launched an innovative desktop virtualization solution aimed at securing, modernizing, and improving efficiency in the field of Justice in the Community of Madrid. This project is carried out in conjunction with the Department of Presidency, Justice, and Administration.
The initiative, funded by Next Generation European funds, involves the migration of 9,000 public employees from the Madrid judicial system to an agile, secure, and flexible infrastructure. The virtual desktops will be hosted in the Microsoft Azure cloud, allowing users to access their personal desktop from any device with an internet connection. This solution offers increased security, performance, and productivity, ensuring a justice system that is less vulnerable to cyberattacks and more efficient.
Innovation in the Madrid Justice System
The desktop virtualization project represents a significant milestone in the digital transformation strategy of the Community of Madrid and the Madrid Digital Strategic Plan. The technology will enable public employees to access a personalized working environment from any device and location, ensuring secure access to information and enhancing the user experience.
Key Benefits
Accessibility: Public employees can access their virtual desktop from any device and location, facilitating mobility.
Security: Virtual desktops ensure data protection and information confidentiality, with advanced encryption and authentication mechanisms.
Sustainability: The solution represents significant cost savings for the Administration by reducing investment in hardware and local equipment maintenance.
Standardization: The standardization of the working environment facilitates management and technical support, ensuring compatibility and optimal operation of applications.
Innovation: Virtual desktops represent an innovative solution that adapts to society’s new demands, promoting digitization and collaboration in the judicial sector.
Microsoft Azure Platform
The solution is based on a platform hosted in the public cloud of Microsoft Azure, integrated with the existing infrastructure of Madrid Digital. Specifically designed for the functional environment of Justice, it guarantees optimal performance and a satisfactory user experience.
Change Management and Support for Public Employees
Fujitsu and Madrid Digital approach change management as support and accompaniment to public employees in the adoption of new technologies. The certified and experience-optimized practice considers active listening, understanding the complexity of the daily lives of those affected, and transparent communication as key aspects for successful change adoption.
Leaders’ Statements
“Fujitsu is proud to have collaborated with Microsoft and the Digitalization Department on this pioneering project that contributes to modernizing and improving efficiency in the judicial field,” said Ángeles Delgado, president of Fujitsu Spain and Portugal.
Alberto Granados, president of Microsoft Spain, explained: “This project is a good example of how Public Sector organizations can transform and improve their relationship with citizens and modernize public services through sustainable digitization based on cloud technologies and Artificial Intelligence.”
Miguel López Valverde, Digitalization Councilor of the Community of Madrid, added: “The project aims to support the Digitalization strategy of the Community of Madrid 2023-2026. Our commitment is to harness technology to improve the competitiveness and efficiency of public employees.”
Conclusion
Thanks to the joint efforts of Fujitsu, Microsoft, and the Digitalization Department, the Community of Madrid is moving towards a more modern, efficient, and secure justice system, benefiting professionals in the sector and society as a whole. This project represents a step forward in the digital transformation of public institutions, promoting a safer and more resilient administration.