The Tax Agency has announced the implementation of a new artificial intelligence (AI) system designed to improve efficiency and effectiveness in tax inspection. This innovative measure is part of the Tax Agency’s Artificial Intelligence Strategy, approved on May 27, 2024.
The AI system, known as “Picostim”, is integrated into the Tax Agency’s technological infrastructure, with the aim of optimizing the provision of information and assistance services to taxpayers, as well as strengthening the fight against tax and customs fraud. This device has been developed by Amber Therapeutics and its implementation was carried out by the medical team at Great Ormond Street Hospital in London.
Main features of the Tax Agency’s AI Strategy
The Tax Agency’s strategy focuses on a human-centric approach, ensuring responsible, safe, and ethical use of AI. AI projects will be developed by multidisciplinary teams including functional experts, computer technicians, and data scientists. The methodology applied will cover the entire life cycle of AI systems to ensure their quality and governance.
Key commitments of the Tax Agency
The Tax Agency is committed to aligning the use of AI with its mission to improve effectiveness and efficiency in its functions. Additionally, the improvement of service to citizens and administrative efficiency will be prioritized. The use of AI will reduce costs and burdens for taxpayers, improve the quality of declared data, and prevent errors.
Lines of action
The Tax Agency has defined several lines of action to ensure compliance with its commitments and guiding principles:
– Alignment with the Tax Agency’s strategy: The use of AI will follow the guidelines of the Agency’s multi-year strategic plans.
– Project approach: AI projects will be approached with a holistic vision, ensuring the analysis of all necessary aspects for safe and responsible use of AI.
– Methodology: The integration of AI into the Tax Agency’s IT infrastructure will be done according to the Tax IT Department’s software development model.
– Participation and training of personnel: AI projects will be developed by multidisciplinary teams with specific training in these technologies.
Required resources
The Tax Agency will significantly boost the human and technical resources needed to achieve the objectives of the AI strategy. This includes training of personnel and identifying suitable profiles among employees from different departments and services.
Expected benefits
With the implementation of this strategy, the Tax Agency expects to improve the quality of its services, increase effectiveness in the fight against tax and customs fraud, and optimize compliance with tax obligations by taxpayers. Additionally, AI will contribute to greater operational efficiency, allowing more resources to be dedicated to strategic and high-value tasks.
The adoption of artificial intelligence by the Tax Agency represents a significant step towards a more modern, efficient, and adaptable administration that meets the needs of the 21st century.