DXC Technology, the American multinational responsible for providing IT and management services to large companies and public entities in Spain, is facing a strike by its workers that could have a significant impact on key sectors of the country’s economy. The 7,500 employees of DXC are called to participate in strikes on seven strategically selected days, starting on March 21 and extending until June 5.
The main reason behind this labor protest is the demand for salary increases by the workers, who claim to have lost 17% of their purchasing power since 2020, equivalent to two months of annual salary. According to the participating unions, including CGT, CNT, CCOO, CSI, USO, Intersindical-CSC, OSTA, and UGT, the company has recorded record revenues and profits in recent years, as well as hiring more staff and saving on office rental costs due to telecommuting. However, these benefits have not been reflected in the salaries of employees, some of whom have had their pay frozen for over a decade.
The DXC Technology strike poses a serious threat to companies and entities that depend on its IT services. Among its main clients are banking giants like ABANCA, EVO Banco, and Caixabank, as well as state-owned companies like Renfe. The railway company awarded DXC a contract related to online ticket sales in 2021, so the strike could directly affect this service at a particularly sensitive time, coinciding with the beginning of Holy Week.
But Renfe is not the only entity that could be affected by the strikes. A large part of the Spanish banking sector relies on DXC Technology’s services, so the strike could cause technical issues and failures in the operation of ATMs nationwide. Other companies, such as the courier company MRW, could also experience problems with their web services due to the lack of support during the protest days.
The unions have carefully chosen the dates of the strikes to maximize their impact. The first days of strike, March 21 and 22, coincide with a strike called in the banking sector and the start of Holy Week. The following protest days, April 29 and 30, aim to disrupt processes that many companies close at the end of the month. Lastly, the strikes on June 3, 4, and 5 target the beginning of the month when there is a higher volume of queries in technical support services.
The DXC Technology strike highlights the increasing importance of the IT sector in the operation of large companies and public services. In an increasingly digitalized world, the dependence on technology companies is growing, giving their workers significant bargaining power. The strikes called by DXC employees are a clear example of how a labor protest in this sector can have a significant impact on a country’s economy.
In this situation, the American multinational faces the challenge of finding a solution that satisfies the demands of its workers and avoids an extended strike that could seriously damage its reputation and relationships with key clients in Spain. Meanwhile, the affected companies and entities must prepare for possible disruptions in their IT services and seek alternatives to minimize the impact of the strike on their operations.
In conclusion, the IT strike at DXC Technology represents a serious challenge for the Spanish economy, with potential consequences in strategic sectors such as banking, transportation, and public services. This labor conflict underscores the need for technology companies to properly value the work of their employees and establish dialogue mechanisms to prevent protests that may harm third parties. Only by doing so can the stability and proper functioning of increasingly crucial IT services for citizens and businesses be ensured.