The recent DANA (a weather phenomenon in Spain) that affected Valencia has caused not only severe material damage but also a devastating impact in the digital realm. In light of the loss of critical information for both businesses and individuals, the National Cybersecurity Institute (INCIBE) and the National Cryptological Center (CCN-CERT) have launched a support initiative, in collaboration with specialized companies and volunteers, to assist in the recovery of data from electronic devices damaged by water.
The digital information stored on computers, mobile phones, and hard drives is a fundamental resource for many individuals and businesses. The inability to access databases, projects, and files poses, in some cases, a threat to business continuity. The campaign, operated through the website informatica.ayuda-dana.es, is designed to help those who have suffered damage to their electronic devices due to flooding. With the support of data recovery specialists, the initiative provides an opportunity to salvage valuable information and mitigate the consequences of the disaster.
Basic Instructions for Wet Devices
INCIBE and CCN-CERT’s recommendations are clear: first and foremost, do not turn on the wet device. The contact of circuits with water and electric current can cause irreversible damage to the device and hinder data recovery. It is advisable to allow the device to dry completely, preferably by dismantling movable parts and using safe drying methods, such as warm air or absorbent materials.
Once dry, the device can be packed for preservation until it can be sent to the specialists. The platform offers an application form, and within 24 hours, those interested will receive instructions on the recovery process. Data recovery specialists ensure the confidentiality of the extracted information; however, if illicit content is detected, the relevant authorities will be notified.
Procedure for Requesting Help
To benefit from this initiative, affected individuals can access the site informatica.ayuda-dana.es, where they will find an assistance form. Once the application is completed, the platform team will contact the applicants to coordinate the necessary steps. This service is aimed at both individuals and businesses that have lost important digital data in the wake of the disaster.
Support for Volunteers: Call for Participation
Additionally, this initiative opens the door for those who wish to participate as volunteers in the recovery process. Through a specific form, experts and professionals from the IT sector can offer their assistance and join the network of volunteers contributing to this cause. As requests are received, volunteers will be contacted and assigned to cases that require their help.
With the coordination of INCIBE, CCN-CERT, and a group of committed volunteers, this campaign aims to provide a hopeful solution amidst the challenges. The damage caused by the DANA has left many without access to critical information, and this collaboration allows essential support for those who wish to recover their digital data and resume their work or personal activities with greater peace of mind.
References: BandaAncha and Help DANA