With the year-end just around the corner, Kyndryl, a leader in technology services, has shared its predictions for 2025 regarding the technological evolution of the telecommunications sector. These projections highlight how telecommunications companies are transforming their traditional roles into a more dynamic and innovative approach.
From Infrastructure to Advanced Technology
Historically, telecommunications companies have focused on infrastructures such as fiber optic networks, 5G, and satellite systems. However, they are redesigning their value propositions and evolving into technology companies that offer innovative services. This shift includes:
- Use of Artificial Intelligence (AI): Enhancing customer interactions and automating processes.
- Digital Ecosystems: Creating integrated platforms that promote collaboration.
- Advanced Applications: Supporting emerging technologies such as IoT, IIoT, and edge computing.
According to a recent Kyndryl survey:
- 90% of telecommunications leaders trust the quality of their IT infrastructure.
- 64% of CEOs believe their current tools and processes are outdated or close to being so.
- Only 43% feel completely prepared to manage future risks, although this slightly exceeds the global average of 39%.
Key Technological Trends for 2025
Kyndryl experts have identified the most relevant technological areas for the telecommunications sector in 2025:
1. Continuous Technology Integration
Telecommunications companies will seek to differentiate themselves by deeply integrating technology into their internal operations and customer services.
2. 5G Expansion
The deployment of 5G networks will drive the creation of micro-verticals across various sectors:
- Fast Food Chains: Robotics in kitchens.
- Banking: Optimizing digital services.
- Industry: Extending artificial intelligence to the edge, enabling real-time innovation and low-latency transmission.
3. Collaboration with Advanced Technologies
Alliances with leading companies in generative artificial intelligence and machine learning will intensify. Telecom companies will invest in technologies such as advanced GPUs to optimize data processing and predictive analytics.
4. Quantum Security
The development of standards for quantum encryption will position telecommunications as leaders in protecting sensitive data. Adapted fiber optic networks will play a crucial role in this advancement.
The New Role of Telecommunications
Telecommunications companies are moving away from their traditional focus as infrastructure providers to actively engage in data management and analysis. This shift allows them to:
- Offer real-time analytics services.
- Provide low-latency solutions for critical applications.
- Transform their operating models to adapt to an increasingly digitized market.
Success Stories: Strategic Collaborations
Kyndryl is currently working with major players in the sector, such as:
- Vodafone Spain
- Telefónica Argentina
- MasOrange
- Nokia
- BT Group
- Prysmian Group
These collaborations have allowed companies to optimize their operations, modernize infrastructures, and respond quickly to market demands.
Looking to the Future
The technological evolution of the telecommunications sector is redefining its impact on the economy and society. With advancements like 5G, quantum computing, and artificial intelligence, these companies will not only facilitate connectivity but also lead innovation across multiple industries. 2025 promises to be a key year for consolidating this transformation.