Kyndryl, the renowned technology services company listed on the New York Stock Exchange (NYSE: KD), has announced today a significant expansion of its service portfolio focused on Copilot for Microsoft 365. This initiative aims to accelerate the integration of artificial intelligence (AI) in modern workplaces.
Empowering AI in the workplace
Kyndryl’s new offering, called “Microsoft Gen AI for the workplace,” is designed to help companies maximize the potential of Copilot for Microsoft 365. This suite of services builds on Kyndryl’s extensive experience in implementing enterprise AI solutions.
Kyndryl’s services focus on several key aspects:
1. Creating effective use cases
2. Integrating data services, including Microsoft Purview capabilities
3. Designing intuitive user interfaces
4. Developing reports for continuous improvement
The main goal is to empower clients, improve their decision-making, streamline operations, and drive digital transformation.
A collaboration based on trust and expertise
Ivan Dopplé, Global Practice Leader of Kyndryl Digital Workplace Services, stated: “We have created a trusted environment for clients to explore the benefits and value that Copilot for Microsoft 365 offers, while seeking to drive efficiency and use AI to grow and deliver better business outcomes.”
Dopplé also highlighted Kyndryl’s unique position in the market, supported by over three decades of experience in data services, advanced security, and complex technological environment management.
Personalized services and consultative approach
Kyndryl’s services for Microsoft 365 Copilot are characterized by a high degree of customization, adapting to each client’s AI plans and specific needs. The Kyndryl Consult team offers a wide range of services, including:
1. Strategic advice
2. Implementation
3. Continuous management
4. Co-creation and transformation
Kyndryl’s consultants work directly with clients to assess their goals and opportunities, determining the most suitable use cases aligned with their business goals.
Exploration workshop and technical requirements
As part of its comprehensive approach, Kyndryl has developed a specialized workshop to explore the value of Copilot. This workshop is designed to help organizations:
1. Confirm they have the necessary technical skills
2. Verify compliance with Copilot prerequisites for Microsoft 365
3. Address information governance requirements
Proven results and return on investment expectations
Kyndryl has developed these new services based on its own experience in IT transformation and Copilot implementation. According to an internal survey by the company, 95% of users report saving at least 20 minutes daily just on content identification.
The company expects the return on investment in Copilot for Microsoft 365 to become a significant competitive advantage for its users, especially when combining Copilot’s capabilities with specific solutions for each business environment.
A growing strategic alliance
It is worth noting that Microsoft was Kyndryl’s first global strategic alliance after becoming an independent public company. Both companies continue to collaborate closely and expand new areas of innovation, aiming to drive better business outcomes for their clients and capitalize on multimillion-dollar incremental revenue opportunities in fast-growing areas such as modernization, governance, and artificial intelligence.