Inetum has been recognized at the SAP Partner Agent Race to TechEd 2026 for its work developing artificial intelligence agents applied to business processes. The company presented ten use cases jointly created by its teams in Spain and Portugal, as part of an SAP initiative that honors technology partners capable of turning the possibilities of artificial intelligence into concrete applications for organizations.
The recognition is tied to the development of solutions built on SAP Business AI, SAP’s artificial intelligence offering for enterprise environments. In this case, Inetum focused its work on what is known as agentic AI, a technology that makes it possible to develop agents capable of acting within workflows by combining artificial intelligence, business information, and automation.
According to the company, its solutions also incorporate data analysis tools and human oversight mechanisms, with the aim of managing complex tasks and helping businesses make decisions based on the information available.
Spain and Portugal Develop Ten Artificial Intelligence Use Cases
The project recognized by SAP is the result of collaboration between Inetum’s teams in Spain and Portugal, who worked together to prepare the proposals submitted to the program.
Of the ten use cases developed, seven belong to Inetum’s Innovation team in Portugal and three to the Spanish team.
The work focused on the potential of intelligent agents to take part in different business processes, with applications that combine knowledge of the SAP environment with automation and data processing.
Unlike artificial intelligence tools focused mainly on generating text or other content, agentic AI is designed to execute or coordinate tasks within a workflow.
In Inetum’s approach, these agents use information related to the organizations’ activity and maintain human oversight mechanisms while they operate.
The company argues that this combination makes it possible to manage complex processes, improve certain operations, and provide useful information for decision-making.
The recognition received at the SAP Partner Agent Race to TechEd 2026 specifically rewards the development of proposals that aim to translate these technological capabilities into concrete business needs.
Luís Gomes, Head of SAP Innovation FabLab Data & AI at Inetum Iberia Latam, highlighted the work carried out by the participating teams and the importance the company places on the business application of this technology.
“The SAP Partner Agent Race to TechEd 2026 recognizes Inetum’s strength in the Iberia Latam region, our ability to anticipate market needs, and our leadership in the new agentic AI revolution,” he said.
Gomes also explained that the recognition goes beyond the ten use cases presented, since he considers it a step forward in helping organizations move from initial testing with artificial intelligence to enterprise adoption models with control and management mechanisms.
Human Oversight and Agent Control Among the Priorities
One of the aspects Inetum highlights about its proposal is the inclusion of criteria related to the responsible use of artificial intelligence.
The agents developed by the company incorporate principles of governance, traceability, and human control, elements designed to allow their operation within organizations to be monitored.
Governance refers to the rules and mechanisms set up to manage the use of these technologies, while traceability makes it possible to track the actions carried out by the systems.
In the case of human oversight, the approach involves keeping professionals involved in the processes where intelligent agents take part.
Inetum considers these mechanisms necessary to foster trust in the solutions and allow their use in business environments.
The company also stresses the importance of combining artificial intelligence capabilities with knowledge of the business processes managed through SAP tools.
Its proposal aims to let agents work with business information and take part in operations that require several related tasks.
The stated goal is for organizations to move from experimenting with artificial intelligence toward applications integrated into their regular activity, backed by oversight and control systems.
Inetum Will Present Its Solutions at SAP TechEd 2026
As part of the recognition received, Inetum will have a notable presence at SAP TechEd 2026, where it will showcase the solutions developed by its teams.
The company will take part both in the official presentation of the program’s winners and in the space dedicated to the intelligent agents created by SAP’s technology partners.
In addition, the ten use cases presented will soon be available on SAP Discovery Center, a platform where organizations in the SAP ecosystem can review the proposals.
This addition will make it possible to learn about the capabilities of the agents developed by Inetum and examine possible business application scenarios.
For now, the company describes this availability as an upcoming addition, so the use cases are not yet published on that platform.
The award adds to other Inetum initiatives related to artificial intelligence applied to business processes.
Last June, the company announced the creation of a Center of Excellence in SAP Autonomous Enterprise, an initiative through which, according to the company itself, it became the first SAP partner to set up a center of this kind.
Through this project, Inetum aims to support its clients in adopting artificial intelligence solutions tied to their operations.
The company also notes that it has received more than ten SAP recognitions related to artificial intelligence over the past three years.
The new award adds to that track record and will give visibility to the work carried out by the teams in Spain and Portugal during SAP TechEd 2026, where the company will showcase its proposals for intelligent agents for business environments.
Frequently Asked Questions
What has Inetum been recognized for?
For developing ten agentic AI use cases on SAP Business AI, created jointly by its teams in Spain and Portugal, as part of the SAP Partner Agent Race to TechEd 2026.
What is agentic AI, according to Inetum?
A technology that develops agents capable of acting within business workflows by combining artificial intelligence, business information, and automation, rather than just generating text or other content.
How many use cases did Inetum present, and who developed them?
Ten use cases: seven developed by Inetum’s Innovation team in Portugal and three by its team in Spain.
Where will the use cases be available?
Inetum says they will soon be published on SAP Discovery Center, though they were not yet available there at the time of the announcement.
