Hyperautomation, a new business paradigm

The Hypoautomation represents a resource that revolutionizes the way organizations operate by addressing complex processes, learning, and evolving autonomously. Not only does it save time, but it also materializes the promise of freeing people from routine tasks, allowing them to focus on strategic activities. Minsait, a leader in the field, identifies five key innovations that converge in this paradigm: Artificial Intelligence, Robotic Process Automation, Machine Learning, Case Management, and Low Code.

Often, in the world of technology, the prefix “hyper” is overused to highlight aspects such as power, speed, or reach in an offering. However, in the context of hyperautomation, this prefix takes on a special meaning. Here, “hyper” is not used in an exaggerated manner, but rather refers to a genuine innovation that transforms our understanding of technology-enabled automation.

The expected automation

Minsait, Indra’s leading company in digital transformation and Information Technologies, considers hyperautomation to be a technological proposal that defines a new paradigm in the operational field of organizations, as it brings automation to more complex processes, while the automated tasks can have more sophisticated designs and implementations (for example, a solution in which different hyper-automated processes work in a coordinated manner).

To provide these capabilities, hyperautomation creates an environment where, according to Minsait’s experience, the capabilities of five main innovations are combined:

– Artificial Intelligence (AI)
– Robotic Process Automation (RPA)
– Machine Learning
– Case Management
– Low Code (a software development method that allows applications to be developed using less code, and without extensive programming knowledge)

The maturity achieved by these technologies (driven by current hardware and software platforms that facilitate the management and processing of massive amounts of data) is the factor that is materializing the promise of hyperautomation: organizations where people do not waste time on routine, repetitive, and bureaucratic tasks, but concentrate their talent on strategic activities that influence business results.

And in that sense, it is important to highlight a difference. It is not the same to use an average automation tool – of limited impact and that actually cannot do without human supervision – than to take advantage of a hyperautomation resource that addresses complex processes and even (thanks to its AI and ML components) learns and evolves on its own.

The possibilities of hyperautomation do not go unnoticed. According to some consulting firms, by 2027, the global market for hyperautomation solutions will reach a value of $23.7 billion; in 2017, the indicator stood at $4.2 billion.

It is important not to forget: in the automation space, the prefix “hyper” is a signal that must be taken into account.

Minsait presents a high degree of specialization and sectoral knowledge, complemented by its high capacity to integrate the core world with the digital world, its leadership in innovation and digital transformation, and its flexibility. With this, it focuses its offer on high-impact value propositions, based on end-to-end solutions, with notable segmentation, allowing it to achieve tangible impacts for its clients in each industry under a transformational approach. Its capabilities and leadership are shown in its product offer, under the name Onesait, and its transversal service offer.

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