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The satellite operator strengthens its operational efficiency strategy and talent development with a comprehensive outsourcing model
Hispasat, the leading Spanish satellite communications operator, has decided to fully outsource the management of its payroll and personnel administration processes to Ayesa, a technology consulting firm with over two decades of experience in labor solutions. This decision marks a further step in consolidating a collaboration that started in 2011, evolving with the technological, organizational, and regulatory changes in the sector.
For over a decade, Ayesa has been providing support and maintenance services for the iberPer system, a platform developed in-house by the company and specifically adapted to Hispasat’s needs. In 2022, as part of a strategy to optimize resources and focus the Human Resources area on value-added activities, Hispasat decided to fully delegate this key function to its trusted provider.
Tangible Benefits and Strategic Focus
The outsourcing has brought about significant improvements, among which stand out:
- Cost Control and Forecasting: through a scalable and transparent service model, Ayesa enables Hispasat to manage all payroll-related processes with greater traceability and budget visibility.
- Access to Key Information in Real-Time: the iberPer platform guarantees Hispasat’s Human Resources team direct and independent access to sensitive data such as compensation, histories, and absenteeism rates.
- Greater Strategic Focus of the HR Area: by relieving itself of administrative tasks, the Hispasat team can concentrate on talent development initiatives, training, and career planning, thereby aligning its people strategy with corporate objectives.
- Guaranteed Legal Compliance: Ayesa’s solution ensures the system’s constant adaptation to regulatory changes and technical improvements, minimizing risks and reinforcing legal security.
A Consolidated Relationship Based on Trust
Guillermo Rodríguez, Director of Personnel and HR at Hispasat, positively assessed the transition: “Having Ayesa as a partner in outsourcing our payroll processes has been a success. We have achieved operational efficiency, personalized monitoring, and the peace of mind of knowing that everything is under control, without losing visibility or autonomy over our data.”
Far from representing a loss of control, the model adopted by Hispasat consolidates its governance over critical processes while delegating execution to a highly specialized external team that acts as a natural extension of the Human Resources department.
Ayesa, a Leader in Labor Management Solutions
Ayesa has consolidated its leadership in the field of labor management thanks to proprietary solutions like iberPer, which combine robust technological tools with deep legal and functional knowledge. Its outsourcing model allows large organizations to focus their resources on strategic initiatives, leaving daily operations in the hands of experts.
The experience accumulated by Ayesa since 2001 in similar projects, combined with its adaptive approach and continuity of support teams, has been key for organizations like Hispasat to maintain control, improve efficiency, and enhance their human capital as a cornerstone of business growth.
Source: ayesa