Ericsson unveiled its corporate strategy and innovations in artificial intelligence during the Industry Analyst Day 2025 in North America, an event that brought together more than fifty analysts, partners, and clients of the company. The focus was on private and virtual networks, critical connectivity, and the central role of AI agentic in managing 5G networks and Wireless Wide Area Networks (WWAN).
From Fast Connectivity to Intelligent Digital Infrastructure
Ericsson’s CTO, Erik Ekudden, emphasized that the future of telecommunications goes far beyond network speed:
“We are entering an era where advanced connectivity, distributed computing, and AI agentic must work together to unlock the next wave of innovation. It’s not just about faster networks but building the digital infrastructure that will power everything from augmented reality glasses to autonomous factories,” he stated.
The company demonstrated how its 5G Core portfolio forms the foundation for new monetization models, thanks to network APIs that enable third parties to create differentiated services on the mobile infrastructure.
AI Agentic for Autonomous Network Management
One of the most notable announcements was the update to the NetCloud platform, now incorporating AI agentic to evolve from a basic assistant to a multi-agent system capable of anticipating and resolving issues within minutes.
This tool will automate configuration, maintenance, and incident resolution in both public and private connectivity environments. According to Åsa Tamsons, head of Enterprise Wireless Solutions:
“Businesses seek simpler, smarter ways to adopt and manage connectivity. By integrating AI agentic into NetCloud, we provide a solution that frees customers from operational tasks, allowing them to focus on their core business.”
This approach promises to improve return on investment (ROI), reduce response times, and simplify 5G network management across organizations of all sizes.
Vonage and Aduna: Global APIs for Developers
The event also highlighted Vonage and its ecosystem of APIs, which enable developers worldwide to access advanced mobile network capabilities. In collaboration with Aduna, Ericsson is building a global aggregation system that already has 24 carriers contracted, 92 in the integration phase, and a potential reach of 2.5 billion users, representing over half of the world’s GDP.
“It’s about turning potential into real solutions, generating value that didn’t exist before,” said Niklas Heuveldop, CEO of Vonage.
Critical Networks for Governments and Strategic Sectors
Ericsson also showcased advancements in next-generation critical networks designed for sectors such as defense, railway transportation, energy, public safety, and digital airspace management. These solutions replace outdated narrowband systems with secure, low-latency 4G and 5G connectivity, essential for real-time collaboration.
With the creation of the Ericsson Federal Technologies Group, the company reinforces its leadership in government digitalization projects and national defense deployments.
A Shared Vision with Global Partners
The event featured participation from companies like Verizon, T-Mobile, NTT Data, Capgemini, HP, Nuggets, Singapore’s National University Health System, and Free Now (Lyft), showcasing real-world applications of these technologies across various sectors.
“These events give analysts direct insights from our leaders and partners, along with clear evidence of our corporate strategy and vision for the future,” explained Pami Vadher, Ericsson’s analyst relations manager.
Frequently Asked Questions
What is AI agentic, and how does Ericsson apply it?
AI agentic is an artificial intelligence model that acts autonomously, anticipating and executing complex tasks without constant supervision. At Ericsson, it’s used to manage 5G and WWAN networks, resolving issues and optimizing configurations in real time.
What are the benefits of NetCloud with AI agentic for businesses?
It allows automation of critical network operations, reduces downtime, and simplifies management, thereby improving efficiency and return on investment.
How does the integration of Vonage and Aduna benefit developers?
It provides access to a global ecosystem of network APIs, with tools to develop innovative applications in sectors like healthcare, mobility, entertainment, and finance, on a user base exceeding 2.5 billion.
Which sectors will benefit from Ericsson’s critical networks?
Defense, transportation, energy, public safety, and government digitalization are primary, thanks to secure, low-latency networks that replace obsolete narrowband systems.
via: ericsson