Crayon, a global leader in innovation and IT services, has once again been recognized as a leader in Gartner’s Magic Quadrant for Software Asset Management (SAM) Managed Services. This recognition, which the company has received for the fifth time, highlights its prominent position in the market and its ability to provide high-quality services in software asset management.
Recognition and commitment to excellence
Melissa Mulholland, CEO of Crayon, expressed her satisfaction with this achievement, stating that “It is a great honor to be recognized once again as a leader in Gartner’s Magic Quadrant.” The executive emphasized that this distinction reflects the dedication and expertise of Crayon’s team in providing leading services in the software asset management segment.
Global expertise and customer-centric approach
With more than 2,000 software and cloud advisory experts worldwide, Crayon is positioned as one of the most experienced teams in SAM managed services. The company focuses on helping its clients maximize the return on investment from their software acquisitions, optimizing their usage, and ensuring license compliance.
Ulrik Roland, Vice President of Crayon Group, highlighted the company’s ability to address the knowledge gap faced by its clients, offering services that effectively cover areas such as regulatory compliance, software optimization, cloud cost control, and negotiations with suppliers.
Adapting to new technological trends
The company has observed an increase in the adoption of Artificial Intelligence (AI) among its clients, which has increased both cloud consumption and the complexity of software assets. This trend reinforces the need to have specialized partners in SAM managed services.
Continuous innovation and future positioning
In 2024, Crayon celebrates the tenth anniversary of its Data and AI Center of Excellence, demonstrating its commitment to innovation. The company has incorporated generative AI into its SAM and FinOps offerings, demonstrating its drive to modernize its services and adapt to the changing needs of the market.
Market outlook according to Gartner
The Gartner report highlights that leaders in provisioning, procurement, and vendor management are driving increased use of managed services due to the growing consumption and complexity of software and the cloud. Additionally, the analyst firm predicts that by 2028, organizations that leverage generative AI from managed services providers for SAM will achieve significantly greater cost reductions and improve data accuracy.
This recognition by Gartner reaffirms Crayon’s position as a key player in the Software Asset Management managed services market, highlighting its ability to adapt to new technological trends and offer innovative solutions to its clients.
Source and full report: Crayon