Celonis, Named Leader in Process Intelligence Software

Celonis, a global leader in process mining, has announced that it has been recognized as a leader in The Forrester Wave™: Process Intelligence Software for Q3 2025. The report states that “Celonis is the ideal choice for organizations seeking an advanced platform capable of delivering enterprise-wide process intelligence and control to transform their operations.”

Forrester also highlighted Celonis’s pioneering role in this category, emphasizing its early adoption of graph databases, its additional object-based approach for measuring process performance, and the expansion of its market with solutions developed by partners.

“It’s an honor for us to be named leaders in The Forrester Wave: Process Intelligence. This recognition is only possible thanks to the dedication and commitment of our customers, partners, and Celonauts,” said Carsten Thoma, President and Chairman of Celonis. “Business AI is destined to reinvent operations.”

Celonis, a global leader in process mining, announced today that it has been named a leader in The Forrester Wave™: Process Intelligence Software for Q3 2025.

According to the report, “Celonis is the best fit for clients seeking a sophisticated platform that provides enterprise-wide process intelligence and control to transform operations.” Forrester also acknowledged Celonis’s pioneering role in the category, highlighting its early adoption of graph databases, its additional object-focused perspective on process performance, and an expanded partner-built solutions market.

“To realize its full potential, AI needs to understand how each business operates and how to improve it,” the report notes. “Our process intelligence platform enables clients to drive continuous operational improvement, implement effective AI solutions, and achieve measurable business results.”

Highlights from the Forrester evaluation include:

  • Highest possible scores in innovation, vision, and roadmap criteria: Forrester lauded Celonis for maintaining a pioneering role in the market, with clear investments in AI and automation.

  • AI integrated across the platform: Generative AI capabilities are embedded throughout the system, from data annotation generators to process copilots.

  • Strong customer ratings: Customers have praised the platform’s sophistication and flexibility, as well as its functions for process coordination and AI utilization.

The report assessed 15 vendors based on 25 criteria, grouped into current offering, strategy, and customer feedback. Celonis scored the highest possible marks in 18 criteria, including data analysis and digital twin technology.

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