The U.S. company Box, Inc. (NYSE: BOX), specializing in Intelligent Content Management (ICM), announced during its annual BoxWorks 2025 conference a bold package of innovations centered around artificial intelligence agents. They aim to reimagine how organizations manage critical content and processes in an increasingly AI-driven environment.
The updates focus on three main axes:
- Box Extract, a large-scale data extraction system.
- Box Automate, a workflow automation solution with agents.
- Box Apps, expanding its no-code capabilities with AI-assisted analytics and workflows.
Box Extract: Turning Content into Usable Data
Most corporate information remains trapped in unstructured formats — contracts, invoices, presentations, scanned forms, images. Box Extract is designed to unlock this value through AI agents capable of:
- Interpreting text, tables, handwritten notes, and barcodes with high accuracy.
- Capturing semantic relationships within complex data.
- Validating and cleaning information for direct integration into business processes.
According to IBM, one of its reference clients, this solution allows “accelerating decision-making and reducing manual effort” by transforming documentation into reliable data that feeds into enterprise applications.
Box Automate: Intelligent Process Orchestration
Box Automate represents the company’s most ambitious initiative: a agent-based automation platform capable of coordinating tasks across people, systems, and autonomous agents. With a visual no-code builder, companies will be able to:
- Design complex workflows that combine native Box agents (Q&A, Extract, Compose, Search, Research).
- Integrate forms, document generation, digital signatures, and content hubs.
- Connect processes with external applications via APIs.
The goal is to make operations such as contract management, customer onboarding, or invoice review into dynamic, nearly autonomous workflows.
Box Apps: No-Code Dashboards with Integrated Agents
The third update expands Box Apps by enabling teams to build smart dashboards that combine metadata, users, content, and now also agents. These internal applications allow for:
- Natural language queries to filter and explore information.
- Dynamic visualizations (charts, tables, trends).
- Direct integration with platforms like Salesforce.
Open Ecosystem and Technology Partners
Box emphasizes that its agent platform integrates with leading AI models and providers, including Anthropic, Google, IBM, Meta, OpenAI, and xAI, as well as integrations with Microsoft 365 Copilot, Salesforce Agentforce, GitHub Copilot, and ServiceNow AI Agent Fabric.
According to IDC, which analyzes the content management sector, these innovations establish Box as a key player in the transition toward secure, scalable workflows in the AI era.
Availability
Box Extract, Box Automate, and the updates to Box Apps will be available in the coming months for customers with Enterprise Advanced plans.
Founded in 2005 and headquartered in Redwood City, California, the company already collaborates with global organizations such as AstraZeneca, Morgan Stanley, and Nationwide, and aims to strengthen its position in an increasingly competitive market.