Arrow Electronics, Inc., a global provider of technology solutions, has announced the launch of an initial version of ArrowSphere Assistant, a cloud business assistant powered by AI designed to detect new business opportunities, increase efficiency, and uncover potential new revenue streams for channel partners managing their cloud business through ArrowSphere Cloud.
Powered by Microsoft Azure AI, ArrowSphere Assistant streamlines workflows, enabling channel partners to make informed decisions faster, act with agility, and deliver better cloud services to their clients. With just a few interactions, users can find and understand the most important areas to focus on in their daily cloud interactions. ArrowSphere Assistant helps generate detailed reports, obtain recommendations, create communications based on the results, and turn untapped business information into new opportunities and reduce time losses.
“We are providing a tool that can reshape the way our channel partners understand and manage their cloud business and that of their clients,” says Eric Gourmelen, Vice President and CTO of ArrowSphere at Arrow. “ArrowSphere Assistant harnesses the power of generative AI technology combined with ArrowSphere Cloud’s robust business data to provide unprecedented quality of responses to partners’ inquiries.”
ArrowSphere Assistant provides channel partners with more precise data and visual support in numerous areas, making cloud management faster, more informed, and more efficient at scale. These include:
– Business operations: Allows discovering new business opportunities by consulting daily updates, offering guided “hot spots” to focus on additionally, and where to gain additional efficiencies in the cloud.
– Security operations: In combination with the ArrowSphere Cloud security panel, ArrowSphere Assistant can provide actionable security intelligence on security postures in a matter of minutes, including remediation recommendations.
– Financial operations: Allows consolidating consumption figures, breaking down billing statements, and viewing explained calculations. ArrowSphere Assistant helps analyze current subscription terms and any discrepancies, generating a clear revenue forecast and new attractive pricing recommendations, if necessary.
Arrow has closely collaborated with Microsoft to scale the tool’s core technology to address the most challenging business challenges faced by channel partners. Initial feedback indicates that ArrowSphere Assistant will have a significant impact on partners’ performance and profitability.
“Arrow continues to demonstrate its leadership by creating innovative distribution offerings to enable its partners to achieve business excellence and deliver success to their customers,” says Nicole Dezen, Chief Partner Officer and CVP of Microsoft. “The AI-powered assistant in ArrowSphere Cloud is a game-changer for those managing cloud services. It drives significant efficiencies and profitability in minutes instead of weeks or months.”
Paul Edwards, Director of Software and Ecosystems Channel at global market intelligence firm IDC, adds, “It’s great to see a tool like this offered on a distribution platform. The functionality is impressive. With ArrowSphere Assistant, channel partners should be able to recognize improvements in operational performance and have the opportunity to drive more business opportunities.”