In a context where organizations face a constant increase in workloads, stricter regulatory demands, and a rising landscape of cyber threats, the European company Open Line, specialized in managed cloud services, has chosen Veeam Software as its exclusive partner to enhance data protection, cyber resilience, and regulatory compliance in complex, highly regulated environments.
The challenge: beyond traditional backups
Before the transition, Open Line used Avamar alongside Veeam. However, the lack of innovation in the first tool became a critical issue:
- It did not protect workloads on Microsoft 365, Azure, AWS, or on-premises clouds.
- It lacked advanced measures against ransomware.
- It did not meet strict requirements for data sovereignty and compliance in sensitive sectors such as healthcare and public administration.
“Avamar was frozen in time. It did not respond to our current clients’ needs or the regulatory requirements that are absolutely critical for us,” explained Marcel Huijten, Lead Architect at Open Line.
The solution: innovation and efficiency with Veeam
Open Line decided to rely exclusively on the Veeam Data Platform and Veeam Backup for Microsoft 365, guided by two strategic principles: innovation and cost efficiency.
Among the most valued capabilities are:
- Deep integration with VMware and Hyper-V.
- Compatibility with hybrid environments combining public and private clouds.
- Instant recovery and automated integrity testing of backups.
- Immutability of backups, key for cyber resilience.
- Data sovereignty, enabled by operating private clouds certified within Europe.
“Veeam allows us to offer high-performance, flexible, and secure managed backup services that comply with all privacy and security regulations,” added Huijten.
Tangible results
The migration to Veeam has delivered immediate benefits for both Open Line and its clients:
- Protection of over 20,000 Microsoft 365 users under a fully managed model.
- Compliance with international and European standards, such as GDPR and the NEN 7510 standard for health data in the Netherlands.
- Efficient scalability, enabling growth in clients and services without increasing operational complexity.
- Strengthened strategic partnerships, thanks to Open Line’s status as a Platinum partner in the Veeam Cloud & Service Provider (VCSP) program.
“With Veeam, we can design managed services that are technically superior and financially sustainable. It’s a win-win for us as an MSP and for our clients,” stated Emile Stam, Managing Director of Open Line.
A strong and expanding partnership
The relationship between the two companies has strengthened through direct communication channels with Veeam’s executive leadership.
“Open Line sets a benchmark within our ecosystem of partners. Their commitment to innovative, secure, and personalized services ensures that clients achieve data sovereignty, cyber resilience, and regulatory compliance, regardless of environment complexity,” emphasized Ronald Ooms, Veeam’s Regional Sales Vice President for EMEA.
Conclusion
The partnership between Open Line and Veeam exemplifies how managed service providers (MSPs) can differentiate themselves in a highly competitive market: by focusing on innovation, security, and regulatory compliance as pillars of trust.
Thanks to Veeam, Open Line not only protects critical data in public and private environments but also advances European digital sovereignty, a key topic on the continent’s technological agenda.
More information at Veeam PDF.
Frequently Asked Questions (FAQ)
What does it mean that Open Line is a Platinum partner of Veeam?
The Platinum level in the VCSP program recognizes partners with the highest volume, experience, and commitment in delivering managed backup and recovery services.
Which sectors benefit from this solution?
Primarily healthcare, public administration, financial sector, and industry, where regulatory compliance and cyber resilience are critical.
How does Veeam ensure data sovereignty?
Customer data is stored in private, ISO-certified clouds within national or EU borders, ensuring compliance with GDPR and local regulations.
What sets Veeam apart from previous solutions like Avamar?
Veeam offers multi-platform protection, instant recovery, ransomware immutability, and full support for Microsoft 365, Azure, and AWS, along with continuous innovation tailored to current needs.