The company surpasses 20,000 customers and solidifies its artificial intelligence-based technology with solutions like DocuWare IDP.
DocuWare, a leading provider of document management and workflow automation solutions, has announced significant growth during fiscal year 2024 (FY24), with a 25% increase in cloud service revenues and an overall global growth of 16%, despite the complex political and economic environment.
DocuWare’s success in 2024 has been driven by massive adoption of its cloud solutions, with over 3,000 new customers worldwide, approximately 2,800 of whom opted for its cloud platform. The company now has over 20,000 active customers globally, consolidating its position as a leader in the enterprise content management (ECM) market.
Sustained Growth and Strategic Vision
“The exceptional results of FY24 validate our vision, the strength of our products, and our commitment to innovation,” stated Dr. Michael Berger, CEO of DocuWare. “We have anticipated market needs and strategically invested to deliver cutting-edge technology that drives our customers’ success.”
Throughout the past year, DocuWare has maintained its investment strategy in both its cloud solutions and on-premises offerings, ensuring a consistent user experience and balanced growth across both platforms.
DocuWare IDP: Intelligent Document Automation
One of the main drivers of this evolution has been DocuWare IDP (Intelligent Document Processing), an advanced solution recently launched that has revolutionized the automation of document tasks.
DocuWare IDP automatically classifies, extracts, and interprets data even from documents with complex structures, low-quality scans, or handwritten notes. Key features include text recognition, document cropping, automatic separation, and extraction of information from key documents such as invoices, orders, contracts, or identification documents.
The product, which is also available as a stand-alone solution, is designed to reduce manual intervention, increase employee productivity, and enable scalable growth at controlled costs.
Outlook for 2025: AI, E-invoicing, and Workflow Design
Looking forward to 2025, DocuWare will continue to expand its capabilities in artificial intelligence and automation. According to Dr. Berger, efforts will focus on further enhancing DocuWare IDP and providing the best e-invoicing solutions with a clear emphasis on security and efficiency.
Additionally, the company is developing new tools such as a Workflow Designer and advanced process optimization features that, as discussed in the latest DocuWorld conferences, will deliver tangible value to users’ daily work.
A Strategic Ally for Digital Transformation
In an environment where effective information management is key to competitiveness, DocuWare reaffirms its position as a trusted technology partner for organizations of all sizes. Its offering combines automation, cloud flexibility, and security—essential factors for companies looking to successfully meet their digital challenges.
via: Docuware