The global technology provider Arrow Electronics announces the worldwide availability of ArrowSphere Assistant, an AI-powered copilot tool that helps its channel partners optimize software management in their customers’ cloud when using the ArrowSphere Cloud platform.
ArrowSphere Assistant provides channel partners with more comprehensive data and visual supports, making cloud management faster, better informed, and more efficient, and at scale. It can improve operational workflows, reducing the number of clicks and manual data handling. 90% of current users rate the assistant’s capabilities above 8 or more on a 10-point scale, and over 94% of current users would recommend ArrowSphere Assistant to others.
Arrow introduced the first AI-powered business assistant in the distribution sector to address critical cloud business areas from the outset, providing powerful use cases for channel partners to discover new business opportunities, enhance efficiency with their FinOps activities, and improve their understanding of their customers’ security posture while managing their cloud business through ArrowSphere Cloud.
Since its partial launch in March 2024, ArrowSphere Assistant has been tested by a global network of Arrow channel partners.
Here’s what early users are saying:
“ArrowSphere Assistant is very useful for identifying upsell activities in extensions and, more generally, for better explaining to our customers the purchasing regulations of the Microsoft Catalog. We can easily access key business information and delve quickly into the details,” says Jordi Solé from SEMIC in Spain.
Florian Drouard from Koesio Corporate Technologies in France states that “thanks to ArrowSphere Assistant, our teams can get answers to specific questions in a matter of minutes, something that previously required a time-consuming analysis. It saves us a lot of time in our daily work”.
With ArrowSphere Assistant, Arrow’s channel partners can apply the benefits of generative AI to their clients’ businesses to better understand their cloud activity, discover issues, visualize trends across their entire customer base, and receive data-driven recommendations to help their clients achieve cloud business excellence in a matter of seconds.